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Holiday Express & Suites Portales by IHG | Hotel in Portales

8.6 (336 Reviews) |  1 Bathroom
Portales Hotel | Holiday Express & Suites Portales by IHG

Hotel in Portales

Hotel in Portales with free breakfast and a fitness center
An indoor pool, a fitness center, and a hot tub are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite.
Holiday Express & Suites Portales by IHG offers 65 accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.


An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

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1901 W 2nd St, Portales, 88130, United States

Amenities

Air Conditioner
Parking
Pool
TV
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Guest Services
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 1:00 am express check-in available late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before 11 am contactless check-out available express check-out available
Child Policy
Children are welcome. rollaway/extra beds are available for usd 10.0 per night. free cribs (infant beds)!
Payment Policy
Rollaway bed fee: usd 10.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg)

Reviews

Jessica
Jun 11, 2025 01:47:53 AM
Review Score:   6
Summary: I stayed in this hotel for one night while driving through the area. Our original room had an ac that wasn't working and had a puddle forming right next to it and the room didn't have a phone to reach the front desk. After getting switched to another room we found that the next room had a concerning dip in the bathroom floor giving the impression that there was damage in the floor beneath. There was also a splatter mark on the blinds of some kind of liquid. This room had a phone, but it didn't work. The bed was comfy and the breakfast was good, but this hotel seems to be lacking is general maintenance. When I spoke to the front desk at my departure the attendant offered no solutions, only acknowledgment.
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FAQ's

Is this Portales hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Portales hotel have a swimming pool?

Yes, this Portales hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Portales hotel?

Best-rates for the Portales hotel starts from $127 per night with includes Internet, Kitchen, Laundry, Pool, Sports/Activities, Guest Services, Child Friendly, Air Conditioner, TV, Bedding/Linens, Wellness Facilities, Parking, Security/Safety, Business Services, Breakfast, Hot Tub with all other facilities. RBO matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Portales hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Portales hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Portales hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Portales hotel?

Based on the information reported by the owner or manager, the Portales hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Portales hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Portales hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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